The Government of Uganda (GoU) through the Ministry of Water and Environment (MWE), with financial assistance from the World Bank, under the proposed Integrated Water Management and Development Project (IWMDP) is planning to undertake Water and Sanitation sub-projects in small towns and rural growth centres.

Grievance Management Guidelines- IWMDP

The project Environment and Social Management Framework (ESMF) and the Resettlement Policy Framework (RPF) require that a clear grievance management system is established and the stakeholders sensitized on such mechanisms. Subsequently, the Project Appraisal Document (PAD) and the Project Implementation Manual (PIM) provide for well guided grievance redress mechanism for the project.